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SALES FORCE AUTOMATION

Mirnah Technology Systems’ Van Sales automation software solution are divided into two main parts (Front end & Back end)

RoutePro 32 Van Sales Automation System

Mirnah    Overview
Mirnah    RoutePro32 (RP32) Front End Software Details
Mirnah    RoutePro BackOffice (BackOffice) Products Details


The RoutePro BackOffice (BackOffice) Product

The RoutePro BackOffice is developed in Visual Basic and runs on Microsoft SQL Server or Oracle database platform. It uses Client-Server based technology. The database could be installed on a dedicated database server, and the BackOffice application or user interface can be installed on any standard PC within the Network. It could be web enabled using Citrix(static IP address from the local ISP required to access over the internet).

Some of its features are:

Arrow   Multiple configuration setup:
a. Centralized Database (the database is installed in the Head Office).
b. Distributed Database (the database is installed in each branch).
c. Centralized communication in the Head Office using a communication server.
d. Decentralized communication in each branch using a communication server.

Arrow   Customer grouping based on geography.
Company--Region--Sub Region--Area--Route--Customer

Arrow   Customer grouping based on sales channels for analysis report and other purposes. The channels could be: division, department, class, subclass, and category.

Arrow   Grouping of SKU's by 4 levels
Company group--major category--sub major category--item group

Arrow   Setup special prices with Start and End dates(applicable dates)

Arrow   Link special prices to a customer or group of customers.

Arrow   Setup special promotion(Free good, Item line discount, invoice discount etc.) with Start and End dates.

Arrow   Link Promotions to a customer or group of customers.

Arrow   Setup displayed messages on HHC's, printed messages on invoices for a customer or group of customers.

Arrow   Setup customer visit sequence.

Arrow   Setup fixed coverage plan for each day of the week or on a weekly basis.

Arrow   Setup surveys and link them to a customer or group of customers. Surveys could be used to capture product freshness data or to capture competitor product information like stock count or stock availability.

Arrow   Setup the Route controls in the Route master.
a. Assigning passwords to key FrontEnd Program functions like data/time change,
price change, telecom setup, start of day or inventory
b. Scanner enable (Yes/No)
c. Expenses entry (Yes/No)
d. Visit voiding (Yes/No)
e. Load Adjustment (Yes/No)
f. Enable Add/Edit Customer (Yes/No)
g. Odometer Control (Disable/Start-End/Start-Customer Visit-End)
h. Controlling End of Day report print (Force to Print/Don't Print/Optional)
i. Controlling the inventory input either by case, pieces or both
j. Control delay print for load and unload (Yes/No)

Arrow   Setup Customer controls in the Route master.
a. Setup normal, branch or head office account.
b. Setup authorized item list.
c. Enable customer transaction like free good, good return etc?
d. Enable A/R access.
e. Force Salesmen to capture customer?s stock.
f. Enable price change
g. Enable suggested sales
h. Enable signature capture (Yes/No)
i. Invoice print language (Arabic or English)

Arrow   Setup a Sales Calendar.

Arrow   Setup salesmen quota, achievement etc.

Arrow   Reviewing, printing, modifying Front-end transactions like load, Stock transfer, invoice, A/R, orders, unload etc.

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